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I placed an order on December 6 (2 BDUs and a mag pouch), which was shipped on Dec 9. After reading this thread, I sent their customer service an e-mail asking for an update. Within an hour, I got a reply and the tracking number for my package, which Canada Post shows at the Scarborough postal outlet.
I'll reserve judgment until I see the product, but I definitely can't complain about the customer service so far.
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