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Sounds like they have some pretty bad service if you don't pick it up in person.
Taking a number was a pain in the ass, but when I went things were pretty quick. There were about 5 people ahead of me, all were dealt with pretty quickly, and the guy who saw me found my order, showed me how to work it, and we were done in about 2 minutes. The only thing that annoyed me a bit was that he took off the stock to test the AEG (because he used his own battery and the compartment has a screw in it) without showing me how. So for the next 2 days I thought he just worked some asian witchcraft.
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Why are you wearing that stupid man suit?
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