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L473ncy · January 13th, 2015, 18:02

Yep, mine hit Richmond BC as well and is at Vulcan at the moment.

I called CBSA and the document that you need to request from FedEx is the CCD or Cargo Control Document. You will need 2 copies of that as well as 2 copies of the invoice (I believe she was referring to the one sent by 5.10 to your email). Go to your local CBSA office, pay your taxes/duties and get your B15.

EDIT:

So.... Fuck Fedex. Not sure if they're incompetent, maliciously refusing to give me the documents or don't have them or what but yeah it looks like they're refusing to give me any sort of documentation associated with my package. Called up 5.10 and they did confirm that it's shipped out to Canada to Richmond as the port of entry to clear customs then is split up and distributed across Canada. So I don't know if they themselves have already paid for brokerage or what but it's been confirmed by three 5.10 Customer Service reps that it is shipped on a pallet then clears customs and is broken down to smaller packages to distribute across Canada.

Cliff, when you ordered did you have to pay any sort of duties or brokerage when you got your boots? Or is it potentially getting sent in the mail right now?

January 13th, 2015, 18:02	#90
L473ncy Trader rating Join Date: Oct 2004 Location: 11-30-24-1W5	Yep, mine hit Richmond BC as well and is at Vulcan at the moment. I called CBSA and the document that you need to request from FedEx is the CCD or Cargo Control Document. You will need 2 copies of that as well as 2 copies of the invoice (I believe she was referring to the one sent by 5.10 to your email). Go to your local CBSA office, pay your taxes/duties and get your B15. EDIT: So.... Fuck Fedex. Not sure if they're incompetent, maliciously refusing to give me the documents or don't have them or what but yeah it looks like they're refusing to give me any sort of documentation associated with my package. Called up 5.10 and they did confirm that it's shipped out to Canada to Richmond as the port of entry to clear customs then is split up and distributed across Canada. So I don't know if they themselves have already paid for brokerage or what but it's been confirmed by three 5.10 Customer Service reps that it is shipped on a pallet then clears customs and is broken down to smaller packages to distribute across Canada. Cliff, when you ordered did you have to pay any sort of duties or brokerage when you got your boots? Or is it potentially getting sent in the mail right now? __________________ ಠ_ಠLess QQ more Pew Pew READY TO >> RACE Last edited by L473ncy; January 13th, 2015 at 19:11..